Sony PS5 DualSense Controller USB-C Charging Port Repair Service | UK |
If your Sony PlayStation 4 is experiencing problems ejecting, loading, or recognising discs, this
repair service addresses faults within the optical disc drive assembly.
- Home
- / PS5 Controller USB-C Repair
- Service Details
Common Symptoms Covered:
Controller not charging through USB-C
Intermittent charging connection
Loose, damaged, or broken charging port
Controller not recognised when connected to console/PC
- WHAT WE ARE PROVIDING
Our Repair Process
- Book In – Once we receive your controller, it’s booked into our system.
- Inspection – We test and confirm the fault.
- Repair/Replacement – The USB-C port is professionally removed and replaced using
microsoldering techniques. - Testing – Full charging and data connection checks are carried out.
- Return – Your controller is securely packaged and sent back via Tracked48.
How It Works
- Purchase this listing.
- Package your PS5 controller securely (no cables or console needed).
- Include your name and contact number inside the parcel.
- Post it to the address we provide after purchase.
- Sit back while we repair and return your controller!
Why Choose This Service
High-quality replacement parts used
12-month warranty on repair (excludes accidental damage)
Fast turnaround – repairs usually completed within 1 working day
15+ years repair experience
Free tracked return shipping
Important Notes
- Buyer is responsible for postage to us.
- Refunds available under our No Win, No Fee Policy (minus £7 return postage/handling
fee). - Refunds are not available if there have been prior unsuccessful repair attempts that were not disclosed.
- Return postage includes £20 cover – additional insurance available upon request.
- HAVE QUESTION?
Frequently Asked Question
We understand that sending your gaming console for repair can raise a lot of questions. To make things easier, we’ve compiled answers to the most common inquiries from our customers. Whether you’re dealing with hardware issues, software errors, or general performance problems, our expert team is here to help you get back to gaming as quickly as possible.
If you can’t find the answer you’re looking for, don’t hesitate to reach out — we’re always happy to assist.
Do You Repair Gaming Consoles like PS5, PS4, and Xbox?
Yes, absolutely! We are specialists in gaming console repairs. Our expert technicians can diagnose and fix a wide range of issues for all major consoles, including the PlayStation 5 (PS5), PlayStation 4 (PS4), Xbox Series X/S, and Xbox One.
Do you offer a warranty?
Yes, we stand behind all our repairs. We offer a comprehensive warranty on both parts and labor for a specified period, giving you peace of mind that your device is in good hands. The specific terms of the warranty will be detailed before you approve any repair.
What's the Most Common PS5 Repair You Handle?
One of the most frequent issues we see with the PS5 is HDMI port failure, often resulting in “no signal” to the TV. This is a specialty repair that we perform regularly, restoring your console to full functionality.
Can You Fix the "Red Ring of Death" on Older Xbox Consoles?
Yes, we can! Our technicians are experienced with a wide range of Xbox issues, including the classic “Red Ring of Death” (RROD) on Xbox 360 models.
How Long Does a Typical Console Repair Take?
Turnaround time depends on the issue and part availability. Simple fixes like a controller repair or internal cleaning can often be completed within 24-48 hours. More complex repairs, such as HDMI port or motherboard-level work, may take 3-5 business days. We provide an estimated timeline after diagnosis.